{"id":168806,"date":"2026-05-29T10:21:24","date_gmt":"2026-05-29T08:21:24","guid":{"rendered":"https:\/\/nicheperfumes.net\/faq\/"},"modified":"2026-05-29T10:28:43","modified_gmt":"2026-05-29T08:28:43","slug":"faq","status":"publish","type":"page","link":"https:\/\/nicheperfumes.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n\t<div id=\"gap-799220859\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-799220859 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t<br><br>\n\t<section class=\"section dark\" id=\"section_900952897\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t<img decoding=\"async\" width=\"2560\" height=\"2560\" src=\"https:\/\/nicheperfumes.net\/wp-content\/uploads\/2025\/03\/tienda-scaled.webp\" class=\"bg attachment-original size-original\" alt=\"\" \/>\t\t\t\t\t\t<div class=\"section-bg-overlay absolute fill\"><\/div>\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\r\n\r\n<div class=\"row align-center\" style=\"max-width:1200px\" id=\"row-1234074211\">\r\n\r\n\n\t<div id=\"col-427621834\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n\r\n<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-bold-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >FAQ<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\r\n\r\n<h3 class=\"accordion_title\">OUR PERFUMES<\/h3><div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-873002752\" class=\"accordion-item\">\n\t\t<a id=\"accordion-873002752-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-a-niche-perfume?\" aria-expanded=\"false\" aria-controls=\"accordion-873002752-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is a niche perfume?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-873002752-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-873002752-label\">\n\t\t\t\r\n\r\nNiche perfumes are fragrances crafted with an artistic vision and the finest raw materials, far removed from the mass production of commercial perfumery. They offer more original, exclusive compositions with a distinctive identity and character.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2251580940\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2251580940-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-the-fragrances-original?\" aria-expanded=\"false\" aria-controls=\"accordion-2251580940-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Are the fragrances original?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2251580940-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2251580940-label\">\n\t\t\t\r\n\r\nYes. We work exclusively with official brands and authorised distributors. Every fragrance we offer is 100% original and authentic.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2244282784\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2244282784-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-difference-between-eau-de-parfum,-extrait-or-parfum?\" aria-expanded=\"false\" aria-controls=\"accordion-2244282784-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What is the difference between Eau de Parfum, Extrait or Parfum?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2244282784-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2244282784-label\">\n\t\t\t\r\n\r\n<p class=\"isSelectedEnd\">In perfumery, these terms refer to the <strong>concentration of aromatic oils<\/strong> within the formula. This directly influences the fragrance\u2019s intensity, longevity, projection, and the way it evolves on the skin. At Niche Perfumes, we specialise in the following concentrations:<\/p><br><p class=\"isSelectedEnd\"><strong>Eau de Parfum: 15\u201320% concentration<\/strong>\r\nAn elegant balance between presence, longevity, and everyday versatility.<\/p><br><p class=\"isSelectedEnd\"><strong>Parfum: approximately 30% concentration<\/strong>\r\nA deeper, more enveloping and sophisticated interpretation of the fragrance.<\/p><br><strong>Extrait de Parfum: over 30% concentration<\/strong><br>The richest and most concentrated expression, created to leave a lasting impression.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n<h3 class=\"accordion_title\">SAMPLE SERVICE<\/h3><div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-1545516795\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1545516795-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-sell-samples?\" aria-expanded=\"false\" aria-controls=\"accordion-1545516795-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you sell samples?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1545516795-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1545516795-label\">\n\t\t\t\r\n\r\nYes. We offer 2ml samples and discovery sets, allowing you to explore our fragrances before committing to a full-size bottle.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-1629160201\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1629160201-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-acquire-samples?\" aria-expanded=\"false\" aria-controls=\"accordion-1629160201-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I acquire samples?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1629160201-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1629160201-label\">\n\t\t\t\r\n\r\nEach fragrance includes a 2ml sample option available for selection. Additionally, with any full-size purchase, you may leave a note at checkout indicating which samples you would like to receive.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2442212596\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2442212596-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-don&#039;t-samples-come-in-their-official-bottle?\" aria-expanded=\"false\" aria-controls=\"accordion-2442212596-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Why don&#039;t samples come in their official bottle?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2442212596-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2442212596-label\">\n\t\t\t\r\n\r\n<p class=\"isSelectedEnd\">Our samples are carefully prepared in-store using the official original fragrances from each brand. To provide a refined and consistent experience across all references, we use atomisers personally selected by our team, while always preserving the authenticity and quality of the original scent.<\/p><br>In addition, with every selection of 5 samples, we include a velvet pouch together with its corresponding individual boxes, designed to preserve your fragrances and elevate the discovery experience.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n<h3 class=\"accordion_title\">ORDERS &amp; DELIVERY<\/h3><div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-2204503234\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2204503234-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-long-does-delivery-take-in-spain?\" aria-expanded=\"false\" aria-controls=\"accordion-2204503234-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How long does delivery take in Spain?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2204503234-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2204503234-label\">\n\t\t\t\r\n<p class=\"isSelectedEnd\">Mainland Spain: standard delivery within 24\u201348 business hours.\r\nFree shipping on orders over \u20ac50. Orders below this amount incur a \u20ac6 shipping fee.<\/p>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2064614463\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2064614463-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-deliver-globally?\" aria-expanded=\"false\" aria-controls=\"accordion-2064614463-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you deliver globally?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2064614463-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2064614463-label\">\n\t\t\t\r\n<p class=\"p1\">Yes, we ship to over 30 countries worldwide.<\/p><br><br><div>\r\n<p class=\"isSelectedEnd\"><strong>European Union: 5\u20137 business days.<\/strong>\r\nFree shipping on orders over \u20ac120. Orders below this amount incur a \u20ac20 shipping fee.<\/p>\r\n<p class=\"isSelectedEnd\"><strong>United States: 5\u201310 business days.<\/strong>\r\nFree shipping on orders over \u20ac220. Orders below this amount incur a \u20ac25 shipping fee.<\/p>\r\n<strong>Rest of the world: 5\u201310 business days.<\/strong>\r\nFree shipping on orders over \u20ac300. Orders below this amount incur a \u20ac30 shipping fee.\r\n\r\n<\/div>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-3857426731\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3857426731-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-deliver-to-the-united-kingdom?\" aria-expanded=\"false\" aria-controls=\"accordion-3857426731-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Do you deliver to the United Kingdom?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3857426731-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3857426731-label\">\n\t\t\t\r\nYes. Orders shipped to the United Kingdom may incur additional customs charges upon delivery.\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-3063296972\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3063296972-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-international-orders-be-subject-to-customs-fees?\" aria-expanded=\"false\" aria-controls=\"accordion-3063296972-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can international orders be subject to customs fees?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3063296972-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3063296972-label\">\n\t\t\t\r\nYes. Depending on the destination country, orders may be subject to local taxes, duties, or customs fees.\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2925695389\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2925695389-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-modify-my-order-once-it-has-been-placed?\" aria-expanded=\"false\" aria-controls=\"accordion-2925695389-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I modify my order once it has been placed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2925695389-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2925695389-label\">\n\t\t\t\r\nAs long as your order has not yet been prepared or dispatched, we will do our best to assist you with any modifications.\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-684554834\" class=\"accordion-item\">\n\t\t<a id=\"accordion-684554834-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-cancel-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-684554834-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I cancel my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-684554834-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-684554834-label\">\n\t\t\t\r\nIf your order has not yet been shipped, we can cancel it and issue a full refund.<br><br>If it has already been dispatched, it must be processed as a return.\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n<h3 class=\"accordion_title\">RETURNS<\/h3><div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-858769530\" class=\"accordion-item\">\n\t\t<a id=\"accordion-858769530-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-a-perfume?\" aria-expanded=\"false\" aria-controls=\"accordion-858769530-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return a perfume?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-858769530-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-858769530-label\">\n\t\t\t\r\n\r\nFor hygiene and authenticity reasons, only fragrances that have not been opened or used may be returned, unless there is a defect or issue with the product.\r\n\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-1142955776\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1142955776-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-i-receive-a-damaged-product?\" aria-expanded=\"false\" aria-controls=\"accordion-1142955776-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What should I do if I receive a damaged product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1142955776-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1142955776-label\">\n\t\t\t\r\n<p class=\"p1\">Contacta con nuestro equipo en <strong>un plazo m\u00e1ximo de 48h tras la recepci\u00f3n del paquete<\/strong> adjuntando im\u00e1genes del paquete y del producto:<\/p>\r\n<p class=\"p1\">\ud83d\udce7 info@nicheperfumes.net\r\n\ud83d\udcde +34 699 999 678<\/p>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-3448303542\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3448303542-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-return-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3448303542-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>How can I return my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3448303542-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3448303542-label\">\n\t\t\t\r\n<p class=\"p1\">We accept returns within 14 days of receiving your order, provided the product is unopened, unused, and in its original packaging.<\/p>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2168156058\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2168156058-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-return-samples-or-discovery-sets?\" aria-expanded=\"false\" aria-controls=\"accordion-2168156058-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Can I return samples or discovery sets?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2168156058-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2168156058-label\">\n\t\t\t\r\nNo. Samples and discovery sets are non-returnable.\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n<h3 class=\"accordion_title\">CONTACT<\/h3><div class=\"accordion\">\r\n\r\n\t<div id=\"accordion-2361103794\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2361103794-label\" class=\"accordion-title plain\" href=\"#accordion-item-customer-service\" aria-expanded=\"false\" aria-controls=\"accordion-2361103794-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Customer service<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2361103794-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2361103794-label\">\n\t\t\t\r\n<p class=\"p1\">Puedes contactar con nuestro equipo a trav\u00e9s de:<\/p>\r\n<p class=\"p1\">\ud83d\udce7 info@nicheperfumes.net\r\n\ud83d\udcde +34 699 999 678<\/p>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\t<div id=\"accordion-2042727865\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2042727865-label\" class=\"accordion-title plain\" href=\"#accordion-item-collaborations\" aria-expanded=\"false\" aria-controls=\"accordion-2042727865-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Collaborations<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2042727865-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2042727865-label\">\n\t\t\t\r\n<p class=\"p1\">Para colaboraciones, partnerships o propuestas de influencers puedes contactar con:<\/p>\r\n<p class=\"p2\">\ud83d\udce7 collaborations@nicheperfumes.net<\/p>\r\n\t\t<\/div>\n\t<\/div>\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\r\n\r\n<\/div>\r\n\r\n\t\t<\/div>\n\n\t\t\n<style>\n#section_900952897 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n  background-color: rgb(0,0,0);\n}\n#section_900952897 .section-bg-overlay {\n  background-color: rgba(0, 0, 0, 0.721);\n}\n<\/style>\n\t<\/section>\n\t<br><br>\t<div id=\"gap-1902517081\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1902517081 {\n  padding-top: 40px;\n}\n<\/style>\n\t<\/div>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6122,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-168806","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nicheperfumes.net\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ\" \/>\n<meta property=\"og:url\" content=\"https:\/\/nicheperfumes.net\/en\/faq\/\" \/>\n<meta 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