Currently, Niche Perfumes offers deliveries in 30 countries around the world.
SHIPPING TO PENINSULAR SPAIN
24 TO 48 HOURS
6€ shipping cost on orders under 50€
5-7 business days
€ 20 shipping cost for orders under 120€
3-5 business days
30€ shipping cost for orders under 120€
USA AND CANADA
5 – 10 business days
25€ shipping cost for orders under 220€
REST OF THE WORLD
7 – 10 business days
30€ shipping cost for orders under 250€
The order may be subject to applicable import duties and taxes, Niche Perfumes is not responsible for import duties and taxes in the destination countries. The Client will be responsible for the payment of said import duties and taxes. Niche Perfumes has no control over these charges and we cannot predict their amount, the customer is obliged by local laws to obtain a special authorization to import.
UK DELIVERY: from January 1st 2021 all orders to the UK must go through customs declarations. This may lead to additional costs which have to be paid upon delivery.
Orders are shipped Monday through Friday, excluding holidays.
The supplier reserves 24 business hours to manage orders and, in any case, orders will be attended from Monday to Friday from 8.30 to 14.00. Spanish time zone. The customer will be provided with the tracking number for each order at the time of shipment. The package will be delivered to the address indicated on the box in the dedicated field. In the absence of the recipient at the time of delivery, a note will be left to the customer. It remains the responsibility of the customer to ensure that the order is collected. Niche Perfumes does not assume any responsibility for the lack of withdrawal of the merchandise. In case you need help, feel free to contact our customer service specialist at firstname.lastname@example.org
CANCELLATION & RETURN POLICY
The customer can cancel his order and receive the full money as long as the product is not shipped. otherwise, if the order has been sent to the customer, the product must be returned and the amount of the return shipping will be discounted
IMPORTANT: PICK-UP OPTION IS VALID ONLY IN SPAIN
International returns are at the customer’s expense and responsibility
Niche Perfumes offers its customers the possibility of making a return of their orders. The customer can request a refund of the amount of the item or exchange for another available item.
The return is not accepted if the product is not returned intact (both in the packaging and in its content), that is, if the Supplier certifies:
– the absence of external or internal packaging;
– the absence of integral parts of the merchandise;
– the absence of the label attached to the product;
– any damage caused to the product.
Most products can be returned for a refund up to 14 days after the item has been shipped. Shipping costs must be paid by the customer. To receive a full refund, the item must be unworn, unopened, and in its original, undamaged packaging (including unopened cellophane wrapping, if applicable).
Step 1: Contact via email email@example.com or by calling our Customer Service phone number + 34 699999678 to communicate that you wish to return your order.
Step 2: Pack your order under the same conditions that you received it. We will send a courier to your address to collect the order.
You will have to bear the direct cost of returning the goods.
Step 3: Once the merchandise has been received in our warehouses, and after checking its status, the amount will be reimbursed under the terms established in RDL 1/2007, according to the payment method made by the customer, Except for payment in cash, which will be reimbursed by bank transfer.